Overview

This article explains how to export menu items from the Platter Back Office into an Excel file. Exporting this data allows you to review, update, or manage your menu items outside the system more efficiently.
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Prerequisites

Before proceeding, ensure the following:

• You have access to the Platter Back Office
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• Valid restaurant login credentials are available

Steps to Export Menu Items

1. Log in to Platter Back Office
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   • Open your browser
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   • Enter your credentials and sign in to your restaurant’s back office.
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2. Navigate to Cuisine Hub
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   • From the main dashboard, locate and click on Cuisine Hub
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3. Open Items Section
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   • Under Cuisine Hub, click on Items
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   • This will display the complete list of your menu items
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4. Locate Export Option
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   • Once the items page is loaded, look for the Export option
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   • This is typically available at the top-right corner of the screen
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5. Export the Data
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   • Click on "Export"
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   • The system will automatically generate an exported file
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6. Download Excel File
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   • The file will be downloaded to your device (usually in Excel/CSV format)
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7. Open and Review
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   • Open the downloaded file using Excel or any spreadsheet software
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   • You can now view, edit, or use the data as needed
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Troubleshooting

Export option not visible:

• Ensure you have the required permissions for accessing menu items

File not downloading:

• Check browser download settings
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• Disable pop-up blockers if they are enabled

Incorrect or missing data:

• Refresh the Items page and try exporting again
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