Overview

This article explains how to split a bill in Platter POS by manually assigning specific items to different bills.

Prerequisites

• Manager or Admin access
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• Split Bill feature enabled in Platter Back Office
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• POS synced and updated

Steps

1. Select Split Bill

• Tap Split Bill on the POS screen.
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• Select Custom Split.

  

2. Enter Number of Bills

• Enter how many bills you want to create.
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• Tap Next.

3. Assign Items to Bills

• A pop-up appears showing all ordered items.
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• Assign items to Bill 1, Bill 2, Bill 3, etc.
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• Every item must be assigned before continuing.
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• Tap Next to generate the split bills.

  

4. Complete Payments

• Process each generated invoice separately.
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• After an invoice is fully paid, its colour changes to green.
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• The table cannot be closed until all invoices are paid.
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• Once all invoices are paid, the user must manually finalize the table.​

  

5. Revert Split (Undo Split)

• After a split, the Split Bill button becomes Revert Split.
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• Tap Revert Split and confirm.
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• All split bills merge back into a single invoice.

6. Finalize Payment

• After splitting, process each bill separately (cash, card, or other available methods).

• Once all split bills are fully paid, the user must finalize the table manually.

  

Troubleshooting

• Cannot continue with Custom Split
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  • Every item must be assigned to a bill before continuing.
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• Revert Split not showing
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  • The option appears only after a bill has been split.
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• Table not closing
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  • All split invoices must be paid, and the table must be finalized manually.