Overview

The Platter Back Office is where you configure and manage your restaurant’s operations. This includes setting up your menu, managing settings, creating discounts, controlling user permissions, and overseeing reports. The Back Office is one core part of the Platter system, while the Platter POS app is available on both iOS and Android devices. Together, they let you manage your restaurant’s setup in the Back Office and handle daily operations in the POS app.

Prerequisites

• A supported device with a stable and secure internet connection

• Google Chrome is installed on your iOS or Android device

• Valid Platter Back Office login credentials

Steps

1. Connect to the Internet

• iOS

  1. Open Settings

  2. Tap Wi-Fi

  3. Select your Wi-Fi network

  4. Enter the password and tap Join

     

• Android

  1. Open Settings

  2. Tap Network & Internet or Connections

  3. Select Wi-Fi

  4. Choose your network

  5. Enter the password and tap Connect

     

2. Download Google Chrome

• iOS (iPhone/iPad)

  1. Open the App Store

  2. Search for Google Chrome

  3. Tap Get

  4. Tap Install, then wait for the download to finish

     

• Android

  1. Open the Google Play Store

  2. Search for Google Chrome

  3. Tap Install

  4. Wait for the installation to complete

     

3. Log in to the Back Office

1. Open the Chrome browser

2. Go to https://admin.plattermanagement.com/login

3. Enter your login credentials

   

4. If you have multiple locations, select your location

   

5. Your Back Office dashboard will appear on the screen

   

Troubleshooting

• If the login page does not load, check your internet connection

• Verify that your username and password are correct

• If you manage multiple locations, confirm that the correct location is selected

• Restart Chrome if the dashboard does not load properly