Overview

This article describes how to use the Sales by Item report in Platter Back Office to review item-level sales performance, including overall sales metrics, top-selling items, and detailed sales information for each item.

Prerequisites

• Access to Platter Back Office
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• Menu items must already be created and configured in the system

Steps

1. Log in to Platter Back Office
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2. Go to Reports > Sales by Item
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3. Select the Start Date and End Date to view sales for a specific day or a custom date range
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4. Review the summary metrics shown at the top of the report:
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   • Total Net Sales
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   • Revenue per Invoice
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   • Revenue per person
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   • Number of Invoices
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   • Number of Customers
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5. View the bar chart displaying the top 10 items with the highest sales
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6. Scroll down to the items table, which lists all items created in the Items section
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7. Review item-level information, including:
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   • Total quantity sold per item
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   • Total revenue generated per item
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8. Use the pagination controls at the bottom-right of the table to navigate through items:
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   • The table displays 10 items per page
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   • Click page numbers (for example, 2, 3, etc.) to view additional items
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Troubleshooting

• If no data appears, verify that sales exist for the selected date range
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• Confirm that items are active and properly set up in the Items section
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• If some items are missing, check the pagination and move to the next page
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• If the numbers appear incorrect, double-check the selected date filters before exporting