Split the bill by seat in Platter POS
Overview
This article explains how to split a bill by seat in Platter POS. This feature allows you to divide a table’s total bill based on individual guest orders, making it easier to process separate payments for each person.
Prerequisites
Seat-based ordering must be used while taking the order
Staff access to Platter POS
Active table with items added
Steps
Go to the Floor plan screen and open the required table
Ensure items were added to seats: select a seat number (1, 2, 3...) at the bottom of the order before adding its items. Tap Seat above the order to see the items grouped by seat.
Each seat should have its own items assigned
Tap Checkout
Tap Split bill
Select Split by seat and tap Next. This option appears only when items are assigned to seats.
The system will automatically:
Divide the bill based on items assigned to each seat
Generate a separate invoice for each seat (for example, Invoice 1040 · Seat 2)
Review each seat’s bill by tapping its invoice at the top of the screen
Proceed with payment:
You can take payment for each seat individually
Complete transactions one by one. A paid seat's invoice shows a green Paid tag.
Important Notes:
If items were added to the Table (shared section) instead of seats:
Those items will be evenly distributed across all seats (for example, 1/3 on each of three seats)
If staff didn’t use seat mode properly:
The split will not reflect actual guest orders
Seat-based split only works correctly if:
Orders were assigned properly during order taking
Troubleshooting
Split looks incorrect:
Check if items were assigned to seats or added to the shared table
All seats show equal amounts:
Likely, all items were added to the table instead of individual seats
Split by seat option missing:
No items are assigned to a seat. Assign items to seats first.
Missing items under a seat:
Items may have been added without selecting a seat
Unable to split properly:
Recheck the order structure before proceeding to billing